By ShibahSwafaw Nakaggwa
The High Court Land Division has unveiled a set of reforms designed to reduce delays in land cases, improve efficiency in case handling, and strengthen customer care services for court users.
Deputy Registrar HW Ronald Kayizzi said the reforms are intended to address longstanding concerns over case backlog and improve the overall experience of litigants.
Speaking on the Judiciary Show on Salam TV hosted by Businge Mariam, Kayizzi said the division has begun assigning specific hearing times to each case to avoid unnecessary delays.
He explained that cases that go beyond their allocated time will be adjourned or rescheduled to prevent delays affecting other matters on the court docket.
To address backlog, Kayizzi said the division will now hold bi-weekly statistics review meetings to assess judges’ workloads and redistribute files where necessary.
He also noted that the court has introduced a “weeding” process aimed at closing long-pending or stalled cases that have remained inactive for extended periods.
In addition, Kayizzi said mediation has been made mandatory for most land disputes before they proceed to full trial, except in cases involving fraud or other serious allegations.
On customer service, he announced the establishment of a Customer Relations Desk to guide court users and improve communication within the division.
The reforms also include the introduction of privacy rooms for breastfeeding mothers, a designated children’s play area, and priority assistance services for persons with disabilities and the sick.
Security within the court premises has also been strengthened, with stricter schedules and increased presence aimed at preventing theft, disorder, and disruptions.
Kayizzi further encouraged families to prepare wills and maintain clear documentation to avoid succession disputes, warning against family arrangements that complicate inheritance processes.
“Every person deserves fair treatment, clear information, and timely justice. These changes will ensure no one leaves feeling ignored or confused,” he said.
The reforms are part of a wider Judiciary initiative aimed at improving efficiency and strengthening public trust in the resolution of land-related disputes.