The Deputy Chief Justice of Uganda, Flavian Zeija, has praised the Judiciary for its accelerating adoption of digital technologies and artificial intelligence, noting that these reforms are easing access to justice and strengthening public confidence in the courts.
Speaking during the Open Court Day at Ntungamo Chief Magistrate’s Court on Friday, Zeija highlighted the Judiciary’s ongoing integration of digital courts, electronic filing systems, and online and mobile payment options for services such as bail and application fees.
“The world is fast advancing, and with artificial intelligence, the courts are slowly adapting to ensure our processes are easier and more accessible. We are implementing an electronic court case management system, and now users can pay for court services using mobile money. Someone can file a case from home, and when a judge comes in the morning, they will find it already on their desk,” he said.
He noted that digital payment solutions are helping eliminate unnecessary delays that previously kept suspects in custody, particularly over weekends or in districts without commercial banks.
“Police have often brought suspects to court on Friday afternoon knowing that even if bail is granted, banks will already be closed. With mobile money, once payment is made and a receipt presented, no one will be forced to spend the weekend in cells simply because a bank was closed,” Zeija explained.
Zeija also announced that High Court sessions being rolled out across the country will be reinforced with digital technologies, allowing suspects to appear via video link from prisons while judicial officers preside from courtrooms. This innovation is expected to reduce transportation challenges, cut costs, and expedite hearings.
In a move to further bring justice closer to the public, the Deputy Chief Justice revealed plans for mobile courts, including vans fitted with benches and seating, to serve busy trading centres and remote communities. Additionally, state-of-the-art boats will help reach island communities on Lake Victoria.
“We want people everywhere to feel the presence of the courts and see justice delivered. These mobile courts will also help us access witnesses in hard-to-reach areas,” he said.
Zeija also cautioned judicial officers against bribery and urged them to demonstrate professionalism through improved customer care, timely delivery of judgments, greater use of mediation, and enhanced public sensitisation through radio and outreach programs.
Ntungamo Chief Magistrate Gordon Muhimbise reported that increased staffing, improved welfare, and more court sessions have boosted public confidence in the justice system. Mbarara Resident Judge Justice Allan Nshimye added that digitalisation has reduced the loss of case files and significantly improved administrative efficiency.
Meanwhile, Ntungamo Resident District Commissioner Miriam Kagaiga praised the strong cooperation between the courts and security agencies, saying it continues to promote peace and stability in the region.
During the engagement, some court users expressed concerns over the victimisation of guarantors in money-lending disputes and delays in handling appeals. Officials pledged to review these issues to improve service delivery.
