Speaking at the State of the Digital Economy (SODE 2026), Kisa said technology is creating new opportunities for financial inclusion, but those opportunities depend on institutions building reliable and trusted platforms.
His remarks added to the wider SODE 2026 conversation that Uganda’s digital journey has moved beyond connectivity to focus on creating value through secure services, innovation and platforms that improve people’s lives.
“Trust is the compound interest of economies, and it is what enables digital transformation to create meaningful impact,” Kisa said.
He said financial institutions must continue developing solutions that give customers greater flexibility and control while ensuring that digital services remain accessible and dependable.
Kisa highlighted NSSF’s SmartLife Flexi savings plan, a product designed to allow members to save and access their funds with greater flexibility.
“We have a product that allows members to save at any time and withdraw at any time, the NSSF SmartLife Flexi savings plan,” he said.
The product, he said, reflects the changing expectations of users who increasingly seek digital financial solutions that fit their lifestyles and provide convenient access to services.
Kisa’s remarks complement discussions at SODE 2026 on the importance of digital trust, with cybersecurity experts warning that citizens will only fully embrace online platforms when they are confident their information, money and transactions are protected.
Earlier speakers, including representatives from the Digital Defenders Protection Initiative and cybersecurity firms, highlighted that secure digital systems are essential for participation in the digital economy.
For financial services in particular, Kisa said trust remains central because adoption depends not only on technology but also on confidence in the institutions providing those services.
As Uganda continues building a digital economy, NSSF’s message reinforces a broader theme from SODE 2026: connectivity, innovation and financial technology can create opportunities, but trust is the foundation that allows those opportunities to grow.