The Registry of Communications and Public Relations has conducted a public awareness and sensitisation campaign at Sheema Chief Magistrate’s Court, aimed at equipping court users with knowledge of judicial processes and improving service delivery.
The session, led by Deo Akugizibwe, Communications Officer at the Judiciary, brought together court users, advocates, and justice sector stakeholders for an engaging discussion on Judiciary innovations and Alternative Dispute Resolution (ADR) mechanisms.
In their opening remarks, Magistrates Grade I, HW Mukobi Asanasio and HW Atoo Patricia Dollica, welcomed participants and encouraged them to pay close attention to the presentations.
HW Atoo urged them to ask questions freely, noting that understanding judicial processes helps citizens make better use of court services.
Akugizibwe sensitised the participants on ADR mechanisms such as plea bargaining, mediation, the Small Claims Procedure, and community service.
He explained that these approaches offer faster, more affordable justice and promote social harmony. “The Small Claims Procedure, for instance, helps individuals seek justice without lengthy delays,” he said.
He also demonstrated how the Electronic Court Case Management Information System (ECCMIS) has improved case handling by reducing physical contact between court staff and users, saving time, and enhancing efficiency. Participants were also urged to make use of the Judiciary Call Centre’s toll-free lines for guidance and complaints.
During the session, Akugizibwe took time to explain the bail process and refund procedures, warning court users against making unofficial payments.
“Any money paid in the corridors is not receipted by the Judiciary,” he cautioned, urging the public to use only official payment channels such as banks.
The question-and-answer session saw participants raise issues including remand periods, missing police files, and untranslated loan agreements.
These concerns were addressed by the magistrates present. Participants also received Information, Education, and Communication (IEC) materials designed to simplify court processes and promote awareness of citizens’ rights and responsibilities.
Closing the session, HW Mukobi commended the active participation of court users and encouraged them to apply the knowledge gained to better utilise court services.
He reaffirmed the court’s open-door policy and commitment to promoting access to justice in Sheema and neighbouring areas.
He further thanked the Judiciary, through the Registry of Communications and Public Relations, for organising the outreach, describing it as a crucial step in bridging the gap between the courts and the communities they serve.