Uganda Airlines’ top officials, led by Chief Executive Jenifer Bamuturaki, on Thursday appeared before the Parliamentary Committee on Commissions, Statutory Authorities and State Enterprises (COSASE) to answer questions on the airline’s financial management.
The committee’s inquiry followed a damning Auditor General’s report for the 2023/2024 financial year, which pointed to massive losses linked to alleged ticket manipulation involving airline staff and travel agencies.
According to COSASE, Uganda Airlines lost Shs140 billion due to ticket fare tampering and a further Shs170 billion from ticket price manipulation between staff and travel agents.
In total, the carrier posted a Shs237.8 billion loss in 2023/2024, despite expanding its network to 17 destinations.
“We are disappointed with the continued financial losses, despite significant government investment,” one committee member said during the session.
Bamuturaki told MPs that profitable routes include Nairobi, Juba, Mogadishu, Kinshasa, and London.
However, she acknowledged that the airline is struggling with spare parts for its four CRJ aircraft following the closure of manufacturer Bombardier.
Committee member Nathan Itungo revealed that COSASE has resolved to summon all officials involved in the procurement of the CRJ planes to explain the decision.
Despite the operational and financial challenges, Bamuturaki announced plans to launch domestic flights in the 2026/2027 financial year to promote tourism and boost revenue.
The committee stressed that accountability and transparency will be critical for the national carrier’s survival.
Stakeholders now await concrete measures to curb financial mismanagement and secure Uganda Airlines’ long-term viability.