TMR International Hospital, a leading brand under Tal Medical & Rescue, has been recognized as Uganda’s Best Private Healthcare Service Provider in the Customer Service Experience category at the prestigious Business Excellence Awards 2025.
The award was received by Dr. Daniel Mitchell Talemwa, Executive Director of TMR International Hospital, during a high-profile ceremony held at Sheraton Hotel, Kampala.
The event, organized by Consumer Publications Uganda Limited, brought together government officials, corporate leaders, and industry stakeholders to celebrate outstanding achievements in business performance, innovation, and customer satisfaction across multiple sectors of Uganda’s economy.
Over 80 companies were honored for excellence, following a rigorous selection process involving market research, public nominations, and consumer voting, according to Ms. Agnes Alowo, Chief Operations Manager of Consumer Publications.
TMR International Hospital’s recognition reflects its unwavering commitment to delivering comprehensive and innovative healthcare services.
Accredited with multiple ISO certifications by the Management Systems Evaluation and Certification Body (MSECB), the hospital upholds international standards in quality management, environmental sustainability, and occupational health and safety.
With a patient-centered approach, TMR prioritizes respect for dignity, confidentiality, autonomy, and client orientation. Its wide range of services includes maternity and child care, critical care, general surgery, neurosurgery, cardiology, dental care, wellness, pediatrics, and more.
During the awards, the hospital was recognised for its uniquely designed environment fosters healing, offering private rooms and luxurious suites with modern medical equipment and model that encourages family involvement, helping to reduce patient isolation and improve recovery outcomes.