URA awards Stanbic best client service bank

Business -->
URA awards Stanbic best client service bank
Caption not available

Stanbic Bank Uganda has won the award for best client service bank 2024 during a high-profile gala event recently hosted by the Uganda Revenue Authority (URA) in Kampala.

The country’s biggest financial institution and the anchor subsidiary of Stanbic Uganda Holdings Limited, was also the recipient of the ‘Innovation Award’, specifically for the impact of the FlexiPay digital platform.

Sam Bulenzi, the Head of Information expressed gratitude for the recognition and reaffirmed the bank's unwavering commitment to deliver unparalleled services and fostering innovation in the banking industry.

Bulenzi said Stanbic Bank has been on a journey to ensure 100% reconciliation of all taxes collected, and digitization has been a key enabler for this objective during the past four years.

He said Stanbic’s innovative practices have set new benchmarks within the industry and solidified its position as a leader in banking innovation.

“As Stanbic Bank Uganda, we bask in the glory of this well-deserved accolade. The institution remains steadfast in living its purpose; Uganda is our home, we drive her growth and committed to continue raising the bar for exceptional client service and innovations in the financial sector.”

Bulenzi said by winning the 2024 Client Service Award,  the bank has served URA brilliantly.

Stanbic emerged as the Best TAT in client query resolution, top bank in terms of volume of collections and Top Bank in terms of value collected.

In selecting Stanbic for the ‘Innovation Award’, URA recognized the bank’s pioneering spirit and forward-thinking approach in the banking sector.

This is highlighted by its efforts to introduce cutting-edge technologies like FlexiPay and digital services to enhance the customer experience.

FlexiPay is a payment option that allows customers to spread out the cost of their

purchase over a set period of time, often with no interest.

This can make large purchases more manageable for customers who may not have the funds to pay in full upfront.

FlexiPay is typically offered by retailers or financial institutions and involves making a series of smaller payments, instead of one large payment.

Reader's Comments

RELATED ARTICLES

LATEST STORIES

PICTURES: Muslims celebrate Feast of Sacrifice
top-stories By Alex Mugasha
15 hours ago
PICTURES: Muslims celebrate Feast of Sacrifice
Filmmakers urged to seek mentorship
entertainment By Kenneth Kazibwe
16 hours ago
Filmmakers urged to seek mentorship
Mubaje calls on Muslims to reject terrorism
top-stories By Muhamadi Matovu
16 hours ago
Mubaje calls on Muslims to reject terrorism
Kenya's Kimani beats Uganda to Shs230m Africa innovation prize
top-stories By Jacobs Seaman Odongo
17 hours ago
Kenya's Kimani beats Uganda to Shs230m Africa innovation prize

IGAD calls for ceasefire in Sudan
sudan By Julius Kitone
19 hours ago
IGAD calls for ceasefire in Sudan
Mbale school unveils smart classroom initiative
education By Gerald Matembu
20 hours ago
Mbale school unveils smart classroom initiative
ATMIS begins third phase of troop drawdown
security By Kenneth Kazibwe
21 hours ago
ATMIS begins third phase of troop drawdown
Traders shun Shs25.4bn Busia market
business By David Ochieng
21 hours ago
Traders shun Shs25.4bn Busia market