The government has called on State House staff to strengthen implementation, accountability and service delivery following the launch of the institution's Strategic Development Plan, Client Charter and Service Delivery Standards.
The three documents were launched on Wednesday at Sheraton Kampala Hotel by the Minister of State for Economic Monitoring, Santa Sandra Alum Ogwang, who represented the Minister for the Presidency, Milly Babirye Babalanda.
Speaking on behalf of the Minister for the Presidency, Ogwang commended State House staff for their dedication and professionalism in supporting the Presidency, including their contribution to the successful conclusion of the recently concluded General Elections.
She said the institution now has a greater responsibility as government begins implementing its commitments under the 2026–2031 National Resistance Movement (NRM) Manifesto and the Fourth National Development Plan (NDP IV).
"Our national commitment is to achieve higher household incomes, full monetization of the economy and employment for sustainable socio-economic transformation," she said.
Ogwang reminded public servants of President Museveni's directive that the new term would be characterised by "no more sleep and no more corruption," urging all government workers to embrace hard work, integrity and accountability.
She also highlighted Uganda's Tenfold Growth Strategy, which aims to expand the country's economy from about USD 50 billion to USD 500 billion by 2040, saying achieving the target will require greater efficiency and commitment across government institutions.
According to the minister, State House plays a central role in providing technical, logistical and administrative support to the Presidency, adding that the newly launched Strategic Development Plan translates the President's vision and national aspirations into practical actions.
She urged management and staff to ensure the Strategic Development Plan, Client Charter and Service Delivery Standards become practical tools for improving service delivery rather than documents that remain on shelves.
Ogwang also called for stronger implementation, monitoring and evaluation systems to enable the institution to uphold excellence, integrity, transparency and citizen-centred service delivery in support of Uganda's socio-economic transformation.
State House Comptroller Jane Barekye described the launch as the culmination of a consultative process aimed at strengthening the institution's capacity to effectively support the President and Vice President in executing their constitutional responsibilities.
She said the Strategic Development Plan provides a framework for institutional planning, resource allocation, performance management and organisational growth, while the Client Charter and Service Delivery Standards are intended to strengthen accountability, transparency and continuous improvement in service delivery.
Barekye urged managers and staff to translate the commitments contained in the documents into tangible results, saying their success would ultimately be measured through effective implementation.
The Head of Human Resource Management at State House, Benon Twinobusingye, described the launch as a significant milestone that provides a clear roadmap for achieving the institution's strategic objectives while strengthening support to the Presidency.
Representing the Permanent Secretary of the Ministry of Public Service, Acting Commissioner for Public Service Inspection Fred Ojok commended the collaboration between State House, the Ministry of Public Service and the National Planning Authority in developing the documents.
He said sustained implementation and continuous performance measurement would determine the success of the Strategic Development Plan, Client Charter and Service Delivery Standards, urging staff to embrace them as tools for improving efficiency, accountability and citizen-centred service delivery.
The Strategic Development Plan, Client Charter and Service Delivery Standards are expected to strengthen institutional planning, improve service delivery, enhance accountability and align State House operations with the government's national development priorities.
