C-Care celebrates customer service week with clients
In celebration of customer service week, C- Care, one of Uganda’s private health care providers hosted a client appreciation dinner at Onomo Hotel in Kampala.
The event, which was presided over by the Chief Executive Officer C-Care Azhar Sundhoo,
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was attended by various clients who shared the their experiences with C- Care.
While speaking at the dinner, Azhar Sundhoo acknowledged the rapid pace at which healthcare is evolving with technology at the centre of everything but continued to emphasize that what will always remain at the heart of healthcare is the people.
“Healthcare, as we all know, is evolving at a rapid pace. Technology is changing how we diagnose, treat, and communicate with patients. But even with all of these changes, there’s one thing that will always remain at the heart of healthcare; people," he said.
“We are focused on combining innovation with compassion. Yes, technology is exciting. It’s
making healthcare more precise and efficient, from AI diagnostics to telemedicine. Our job is
to use these new tools to make our care better, without losing that personal, compassionate
touch that we are known for."
The General Manager at C-Care IHK Uganda, Miriam Mutero Musinga appreciated the trust
and loyalty that their clients have shown since induction.
She promised commitment and the best services as the health care provider continues on the journey of development with its clients.
“I would like to take this opportunity to appreciate you; our loyal and trustworthy clients that
have moved with us on this journey since induction. We really thank you for your devotion
and choosing us as your healthcare provider,” Musinga said.
“As a brand that is committed to delivering only the best, we promise to continue committing ourselves while on this journey with you our clients.”
Sam Bagenda, one of C-Care’s clients, acknowledged the great work done by the healthcare
provider and encouraged them to continue setting a good standard for the rest of the
hospitals in the region.
“It is always a good experience while at any C-Care branch right from when you walk into their doors till you step out after receiving any service. I encourage you to keep up the good work and continue setting the standards by which the other healthcare providers in the region can pick a leaf.”