The Uganda Civil Aviation Authority (UCAA) has issued an apology to the public and users of Entebbe International Airport facilities following an incident where the airport parking area was flooded.
The incident, which gained attention on social media, occurred on Saturday, April 6, 2024, during heavy rainfall that caused temporary drainage issues in the car parking zone.
In a statement, Vianney Mpungu Luggya, the Manager of Public Affairs at UCAA, acknowledged that the existing drainage system was overwhelmed by the downpour, resulting in water backflow within the parking area.
"We deeply regret this incident and apologize for any inconvenience caused to the public and users of our facilities," stated Luggya.
He further explained that the incident lasted for approximately 30 to 45 minutes before the water completely drained away.
Luggya expressed sincere regret for the inconvenience caused and issued an apology to the public and airport facility users.
He reassured the public that UCAA is committed to resolving the situation promptly.
Luggya also highlighted ongoing projects at the airport, such as the construction of a new terminal building and the interconnection of drainage systems to accommodate future developments.
"We kindly request the public's understanding during this period of inconvenience, as we undertake these projects to provide a seamless experience for airport users," reiterated Luggya.
He emphasized UCAA's dedication to ensuring a seamless experience for airport users.
