Safeguarding your mobile money: Protecting Ugandans from fraudsters


In recent years, Uganda has witnessed a surge in mobile money usage, offering a convenient way to conduct financial transactions.

However, with the increasing popularity of mobile money services comes the unfortunate rise in fraud incidents. Fraudsters continuously devise new tactics to exploit unsuspecting individuals, leading to significant financial losses.

To protect ourselves and our fellow Ugandans, it is crucial to understand the risks and take proactive measures to safeguard our mobile money accounts.

Examples of Mobile Money Fraud

  1. SIM Card Swapping

One prevalent form of mobile money fraud in Uganda is SIM card swapping. Fraudsters steal or clone SIM cards and convince mobile money agents to transfer funds to their accounts. Once the fraudsters access your mobile money account, they can easily withdraw your funds or make unauthorized transactions.


  1. Phishing and Social Engineering

Phishing and social engineering scams are tactics fraudsters employ to trick users into revealing their mobile money account details or personal information. They often use deceptive messages or phone calls posing as mobile service providers, banks, or government institutions, asking for sensitive information under false pretenses.


  1. Weak Passwords and PINs

Using weak passwords or PINs is an open invitation to mobile money fraud. Fraudsters can easily guess or crack weak passwords, gaining unauthorized access to your account.

Protective Measures to Safeguard Mobile Money

Use solid and unique passwords: Create strong passwords and, if necessary, periodically update your mobile money account passwords to minimize the risk of unauthorized access.

Be cautious of unsolicited messages or calls: Avoid responding to suspicious messages or calls requesting personal information or financial details. Stay informed about the latest phishing techniques and common fraud tactics to recognize potential scams.

Safeguard your SIM card: Keep your SIM card secure and report any lost or stolen cards to your mobile service provider immediately. Always verify the identity of individuals claiming to be mobile money agents or representatives before sharing any personal or financial information.

Together, we can ensure a safer and more secure mobile money ecosystem in Uganda. Beera Steady – Be Better.


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