Tyms AI has announced the launch of its human-first AI platform designed to help medium and enterprise businesses run their operations faster and more efficiently.
The platform brings together AI software and intelligent agents that manage routine tasks across finance, sales, marketing, customer service, compliance, and other business functions, enabling teams to focus on higher-value, judgment-driven work.
The company is built on a central principle: while AI can accelerate work, it is people who provide the wisdom, judgment, and creativity that drive meaningful business outcomes. Unlike many AI systems that position technology as a replacement for human labor, Tyms frames its platform as a tool that removes repetitive tasks and enhances human productivity.
“Our mission is to empower humanity to do its best work,” said Allan Rwakatungu, co-founder and CEO of Tyms AI. “I’m an entrepreneur from a developing country, and I believe business is the catalyst for progress. We built Tyms to help businesses around the world do their best work, with AI handling the drudgery and humans focused on the work that actually matters.”
Rwakatungu brings over two decades of experience in technology.
He worked as a software engineer and architect on MTN’s Mobile Money platform, founded mBet—the Ugandan startup that evolved into betPawa, now one of Africa’s largest sports-betting companies—and later launched Xente, a licensed fintech serving thousands of corporate clients and processing millions of dollars in payments.
He co-founded Tyms with investor Arron Cleary, who has backed several African startups including Yobante Express, Asaak, Badili, and Rocket Health, and was an early investor in Xente. Together, the founders combine operational and investment experience to build a platform aimed at redefining how businesses adopt AI.
Tyms assigns every employee and customer their own AI assistant. These assistants handle what the company describes as “invisible work,” including collecting, analysing, synthesising, monitoring, reporting, and executing background tasks. Rather than performing mechanical automation alone, the agents are designed to align their outputs with business goals, allowing human workers to apply judgment and final decision-making.
The platform is currently available on the web, with mobile apps, chat interfaces, and integrations with tools such as Microsoft Teams and Slack expected later this year.
“A lot of people in AI talk as if people will be replaced. We disagree,” Rwakatungu said. “People are the only ones with wisdom, judgment, and taste. AI doesn’t have those things, and that’s why humans are best placed to do business. Tyms is built around that conviction.”
Beyond the core platform, Tyms is also rolling out complementary services aimed at supporting enterprise adoption of AI. These include structured training programmes for professionals across finance, compliance, sales, and marketing, as well as advisory services covering AI readiness, implementation, and organisational integration across systems, processes, and data.
“Handing your team an AI copilot is not a strategy,” Rwakatungu added. “Businesses need to prepare their people, processes, systems, and data for AI. We help them do that, and then we help them succeed with it.”
Tyms is now engaging medium and enterprise clients for pilot deployments, while also opening discussions with model providers, cloud infrastructure partners, and solution providers. The company has also opened its seed funding round.