The Government Citizen Interaction Centre has been moved from the Ministry of Information, Communication and Technology to State House.
“I am glad to announce that the GCIC Uganda that was previously under the Ministry of ICT has now moved to State House,” the Senior Presidential Press Secretary, Don Wanyama tweeted on Friday.
Wanyama also announced that Marcella Karekye has been appointed as the new head of the GCIC and will be deputized by Duncan Abigaba.
Karekye replaces Awel Uwihanganye whose tour of duty came to an end in February after serving for two and half years.
The new GCIC boss has previously served as an editor at Fountain Publishers.
The Government Citizen Interaction Centre was created by Frank Tumwebaze while still serving as the Minister for ICT with an aim of enhancing monitoring of government’s service delivery and provide a channel for feedback and suggestions from citizens.
“We provide a channel for feedback and suggestions from citizens in a bid to promote open governance. Through GCIC, citizens interact with government through multiple channels including a toll-free line, email, social media platforms, websites, online chat and SMS. The data generated through these interactions is analyzed to inform policy decisions, guide in the formulation of policy interventions,” GCIC says on its website.