Ugandans on Social Media have stung Nakasero Hospital with all tales of personal bad experiences at the hands of medical personnel and management at the healthy facility.
This all started when the hospital tried to distance self from a story in which it was alleged to have transferred a patient on life support to Equity Bank via ambulance to withdraw money and facilitate his bills before admission.
Nakasero released a statement on Facebook to maintain that the story was false and there was no involvement of anyone from Nakasero or the hospital itself. Indeed, the story is false and deserves all manner of contempt.
However, Nakasero hospital’s statement while distancing itself from the scenario could have created an entirely different story on its own. Several Ugandans on social media went ahead to castigate the medical facility for perpetrating the same behavior in recent times.
“We have noted a malicious post on one of the social media platforms purporting that Nakasero Hospital transported a patient to a bank to access funds prior to medical treatment. We would like to categorically state that this is not true; this patient was not from our facility.
As a leading healthcare provider in the region, Nakasero Hospital always puts patient care above all else. We expect the person responsible for this post to withdraw it immediately. NAKASERO HOSPITAL MANAGEMENT.”
The ‘claim’ by Nakasero that they always put patients above all else could have rubbed people the wrong way, and they sent all venom back.
City Lawyer Robert Kirunda: No, Nakasero no. This claim you don’t get to make. Some of us have real pain and our lives were changed forever because of the way you do your work. You refused to test the blood of our 3-day old child at 3 am until we had deposited money. Don’t make us tell our stories. Leave us alone. This claim you don’t get to make. Just don’t.
Apollo Buregeya: You are without shame. A month ago, you made my patient wait in an ambulance outside for an hour until I reached and paid 200k for a scan. I called and pleaded but received a response that was savagery. I expect you to also withdraw the statement that you put patient care above all else
Jason Bamutende: You need to do more than just this post, there’s a lot of either false or misleading information being spread about your professionalism, love for money and etc
However, there was an equal level of defence for the hospital;
Aniku Avutia, a gynecologist at Mulago Hospital: The hospital operation at such a time is suboptimal. The staff who work at night are caught between rock and a hard place. I have seen the admission clerks and nurses incurring bills for patients because of leniency. And if they don’t compromise the management still blames them for failure to initiate treatment. I advise people to go where they can afford. None of us goes to high-end Hotels to eat and drink, we go where we think we can afford. I expect you to look at the bigger picture, the national health insurance systems, increased budget and improvement of services provision at govt health facilities.
Atukunda A Caro: Is there any hospital that can receive a patient, does the scan without payment?
Pleading on phone was even worse.
Marine Kits: I also stand with Nakasero hospital; I have never seen such act at this facility never. People should stop blackmailing.
Brenda Akinyi: The process of admitting a patient in Nakasero Hospital, doesn’t require one to have money at hand