AMBROSE GAHENE
DFCU Bank on Wednesday launched a revamped eBanking platform for its Omni-Channels called Quick Banking.
This is to enable its customers make their transactions faster, safer, and simpler banking, according to insider sources within the bank.
The announcement of the revamped eBanking was made by the Head of Consumer Banking at DFCU Bank Uganda; Denis Kibuuka-Musoke.
He said the new system will enhance the bank’s commitment to improving customer experience across all touch points.
Kibuuka-Musoke in addition said that; the revamped platform will provide a great user experience as well as ensure an enriched customer experience for their retail and corporate customers.
"As technology continuously changes the way we live, banking is also changing. Our customers are more concerned about how they use their time and therefore how banking can be more convenient, fast, safe and simpler,” he said.
The Omni-Channel consists of three channels, which include; the use of USSD codes for feature phones, use of a mobile application for smart phones and internet banking.
