PayWay rolls out smart agent terminals on Ugandan market

PayWay Uganda has rolled out its next generation point of sale (POS) agent terminals into the Uganda market.

Speaking at the company headquarters in Kampala on Monday, PayWay’s head of marketing and commercials, Lonah Kamugisha said by using equipment with latest technology, the company is looking at serving their customers better.

“As a market leader, it is important that we keep innovating and making use of the latest technologies to deliver a seamless, secure, reliable and convenient service to the several thousand PayWay agents spread across Uganda,”Kamugisha said.

“This in turn provides real value to the partners on the platform.”

Kamugisha noted that the company is on a campaign that will see them recruit new agents in a bid to bring their services nearer the people, adding that they are targeting 15,000 agents by the end of 2020.

Some of the key features on the new terminals include 2 GSM 4G enabled sim cards which support reliability in connectivity in case one network is down, swipe, chips for smart payment cards, two certified card readers, a thermal printer and capacitive touch screen with a high resolution.

The new terminals also have contactless Near-field communication (NFC) protocols that enable two electronic devices, one of which is usually a portable device such as a smartphone, to establish communication by bringing them within 4 cm of each other.

The machines also come with a high battery capacity of up to 72 Hours in normal mode as well as a front and back camera with capability to scan QR codes.

The A90 POS terminal provides secure, reliable and convenient transactions with a high performance CPU and 4 core processors.

All transactions according to PayWay officials are instant thereby saving the agent and customer time.

PayWay agents and machines allow customers make payments such as public utilities and taxes, airtime top ups, TV subscriptions, activation of Internet bundles, loan repayments, purchasing of tickets, etc.

In 2016, Uganda Revenue Authority announced a partnership with PayWay as one of the ways to expand its collection platforms across the country.

A number of other companies have also partnered with PayWay to provide services to their customers.